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FAQs

Returns + Exchanges

For returns and exchanges, please visit our portal.

What if my size/style/color is out of stock?

If we’re planning to restock your size, you should see an option to join the waiting list. Just enter your email address and click Notify Me - we’ll send you an email when the item is back in stock.

If a product is Out of Stock and the Notify Me button doesn’t appear, unfortunately, we do not have plans to restock that item (yet). However, we may receive additional stock due to returned, unworn merchandise - so check back periodically.

How long before my order ships?

Orders are typically processed within 3-5 business days at the warehouse. Shipping times vary based on destination, but we aim to get your order to you within 10-12 business days after it has been processed. For more information, please visit our help center for the latest shipping updates.

Warranty Claims

To learn about our Lifetime Warranty eligibility and to submit a claim, please click here.

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FAQs